Terms of use

DEN: Days, Evenings & Nights. Last updated: October 25, 2026.

DEN is a personal planning tool for shift workers: your employer's schedule, payroll and policies always come first, and you use DEN at your own risk.

1. Agreeing to these terms

These terms are an agreement between you and 2759628 Alberta Inc. ("DEN", "we", "us"). By creating an account or using DEN, you agree to them and to our Privacy policy. If you do not agree, do not use DEN.

2. Who can use DEN

You must be 16 or older. You are responsible for keeping your login private and for everything done in your account. Tell us at hello@dentheapp.com if you think someone else has used it.

3. What DEN is, and is not

• Your employer's schedule is the official one. DEN shows what you enter, import or sync. If DEN and your employer disagree, your employer is right. Always confirm shifts with your workplace.
• Shift trades are requests between people. DEN passes the request along. It does not approve trades or guarantee anyone shows up. Get approval the way your workplace and any collective agreement require.
• Pay figures are estimates. Earnings, overtime and pay stub checks help you spot possible problems. They are not payroll, tax, legal or financial advice. Raise any concern with your payroll office or union.
• AI reading can be wrong. When you import a photo, PDF, pasted text or pay stub, check every result before saving.
• Reminders may not arrive. Phone settings, battery saving or a lost connection can stop them. Do not rely on DEN alone to get to work on time.

4. Dens and messages: zero tolerance

You are responsible for what you post. DEN has zero tolerance for objectionable content or abusive users. Do not post anything that:

• harasses, threatens, bullies or demeans anyone, or is hateful or sexually explicit;
• shares someone else's private or health information, including patient or client information;
• is spam, a scam, or breaks the law or your employer's confidentiality rules.

You can report a message (long-press it) and block a person (tap their name). We review reports within 24 hours and may remove content and suspend or delete accounts that break these rules, without notice.

5. Your content

Your schedule, notes and messages stay yours. You give DEN permission to store, copy and show them only as needed to run the app for you and the people you share with. You confirm you have the right to upload anything you add, including roster and pay stub files.

6. Subscriptions

Some features may need a paid subscription. Prices are shown in Canadian dollars in the app before you buy. Payment, renewal and refunds are handled by Apple (App Store) or Google (Google Play) under their rules. Subscriptions renew automatically until you cancel in your phone's subscription settings, at least 24 hours before the renewal date. Deleting DEN or your account does not cancel a store subscription.

7. Ending your account

You can delete your account at any time in Settings, Privacy. We may suspend or end your access if you break these terms or misuse DEN. Sections 3, 8, 9 and 10 still apply after your account ends.

8. No warranty

DEN is provided "as is" and "as available". To the extent the law allows, we make no promise that DEN will be error-free, always available, or that synced or imported information will be complete or accurate.

We update DEN from time to time and try to keep any disruption to users as small as possible.

9. Limit on our liability

To the extent the law allows, DEN is not liable for indirect or consequential losses, including missed or extra shifts, lost wages, overtime, discipline at work, or problems with a trade. Our total liability to you for any claim is limited to the amount you paid DEN in the 12 months before the claim, or CA$50, whichever is greater. Nothing here limits rights you have under consumer protection law that cannot be waived.

10. Law and disputes

These terms are governed by the laws of Alberta and the federal laws of Canada that apply there. Disputes go to the courts of Alberta, unless your local consumer law gives you the right to go elsewhere. Please email us first; most problems can be fixed quickly.

11. Apple and Google

If you downloaded DEN from the App Store or Google Play:

• These terms are between you and DEN only, not Apple or Google. DEN, not Apple or Google, is responsible for the app, its support and any claims about it.
• Apple and Google have no duty to provide maintenance or support for DEN. If DEN fails to meet a warranty that applies, you may tell Apple for a refund of the purchase price, if any; Apple has no other warranty obligation.
• DEN, not Apple, handles any claim that the app infringes someone's intellectual property.
• You confirm you are not in a country under a Canadian or U.S. government embargo and are not on a government list of prohibited parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

12. Changes to these terms

We may update these terms. If a change matters, we will tell you in the app before it takes effect. Using DEN after that means you accept the new terms.

13. Contact

Questions about these terms: hello@dentheapp.com, 2759628 Alberta Inc., Alberta, Canada.