Privacy policy
DEN: Days, Evenings & Nights. Last updated: October 25, 2026.
DEN collects only what it needs to run your shift calendar, does not sell your information, and lets you delete your account and data from inside the app at any time.
Who we are
DEN is made by 2759628 Alberta Inc., an Alberta corporation ("DEN", "we", "us"). We are responsible for your personal information under Alberta's Personal Information Protection Act (PIPA) and, where it applies, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Our privacy contact is reachable at hello@dentheapp.com.
What we collect and why
| What | Examples | Why |
|---|---|---|
| Account | Email address, display name, password (stored encrypted by our database provider, never readable by us), Apple or Google sign-in ID | To create your account and sign you in |
| Your schedule | Shifts, jobs, employers, units, rotations, shift types, events, notes, availability | To show and sync your calendar |
| Pay details you add | Pay rates and rules, pay stub figures (dates, hours, gross, net, tax, deductions) | To estimate earnings and compare stubs with your shifts |
| Files you choose to read with AI | A roster photo, PDF, pasted schedule or pay stub | To read the dates, shifts and amounts (see "AI reading" below) |
| Dens | Dens (groups) you join, your display name in them, messages, reactions, shifts you post to trade | To share schedules and trade shifts with people you choose |
| Connected calendars | Access tokens for Google or Outlook, events imported from them | To sync your shifts both ways when you connect a calendar |
| Safety | Reports you send, people you block | To keep dens safe |
| Feedback | Messages you send from Help, app version, phone type | To fix problems and improve DEN |
| Basic usage | Which features are used and when, linked to your account | To learn what is useful and what is confusing |
We do not collect your location, contacts, photos you did not pick, or advertising IDs. We do not show ads and do not sell or rent personal information.
Some things stay on your phone and never reach us: Face ID or fingerprint data (handled by your phone) and reminder settings.
AI reading of your files
When you choose to import a roster photo, PDF, pasted schedule or pay stub, DEN sends that one file to Anthropic (the maker of the Claude AI) to read it. DEN asks for your agreement the first time and you can turn it off in Settings, Privacy. Only the file you pick is sent. DEN keeps what was read (dates, shifts, amounts), not the image. Anthropic does not use this data to train its models. AI can misread a file, so always check the results before saving.
Who we share it with
We share personal information only with service providers that run DEN for us, and only what each one needs:
- Supabase: hosts our database, sign-in and server functions. Data is stored in the United States (Virginia, us-east-1).
- Anthropic: reads files you choose to import (above).
- Apple and Google: sign-in when you choose it, and payments for subscriptions. We never see your card details.
- RevenueCat: tracks which subscription you have.
- Google and Microsoft: only when you connect your Google or Outlook calendar.
People you choose also see some of your information:
- Den members see your display name, your messages, and the shifts and availability you allow in each den's sharing settings.
- Anyone with your Share link sees your shift names and times and, only if you turn them on, when you are sleeping until, where you work, and your events shown as busy. Never your pay. You can turn the link off at any time.
We may disclose information if the law requires it, for example a valid court order.
Storage outside Canada
Our providers may store or process your information outside Canada, including in the United States. While it is there, it may be accessed by courts or authorities of that country under its laws. We choose providers that protect data with encryption in transit and at rest.
How long we keep it
We keep your information while your account is open. When you use Settings, Privacy, Delete my account, we delete your account and everything linked to it from our database straight away, and disconnect any linked calendars. Copies in our providers' logs or backups are removed on their normal schedules, usually within 30 days. Reports you sent about others are kept only as long as needed to deal with them.
Your choices and rights
- See or correct your information: most of it is in the app; for anything else, email us.
- Withdraw consent: turn off AI reading, disconnect calendars, leave dens or turn off your share link in the app.
- Delete: Settings, Privacy, Clear all my shifts, or Delete my account. See Delete your account.
- Ask for a copy of your information or how it was used: email hello@dentheapp.com. We answer within 45 days, as PIPA requires.
- Complain: if you are not happy with our answer, you can contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
Children
DEN is for people 16 and older. We do not knowingly collect information from anyone younger. If you think a child has made an account, email us and we will delete it.
Security
Data travels encrypted. Each person's data is locked to their account by database rules, so other users see only what you share. You can add a Face ID or fingerprint lock in Settings. No system is perfectly secure; if a breach puts you at real risk of significant harm, we will tell you and the Alberta Privacy Commissioner as the law requires.
Changes
If we change this policy in a way that matters, we will tell you in the app before the change takes effect. The date at the top shows the latest version.
Contact
Privacy questions or requests: hello@dentheapp.com. Person responsible for privacy: John Barber, Director, 2759628 Alberta Inc..