Delete your DEN account

You can delete your DEN account and all the data linked to it at any time. You do not need to contact us.

In the app (fastest)

1. Open DEN and sign in.
2. Tap the gear icon to open Settings.
3. Tap Privacy, then Delete my account.
4. Confirm. Your account is deleted straight away and you are signed out.

Without the app

If you no longer have the app, email hello@dentheapp.com from the email address you signed up with, with the subject "Delete my account". We delete it within 30 days and email you when it is done.

What is deleted

• Your account, profile and sign-in details
• Your shifts, rotations, jobs, events, notes and availability
• Your pay settings and pay stub figures
• Your den memberships, messages and reactions, and dens you own (you can hand a den to someone else first in the app)
• Links to connected calendars, which are disconnected

What may be kept, and for how long

• Copies in our providers' logs and backups, removed on their normal schedules, usually within 30 days.
• Reports you sent about other users, kept only as long as needed to deal with them.

Subscriptions: deleting your account does not cancel an App Store or Google Play subscription. Cancel it in your phone's subscription settings first.

Want to remove only some data? In Settings, Privacy you can clear all your shifts, turn off AI reading or disconnect a calendar without deleting your account. See our Privacy policy.